FAQ's

Q. Do you come to the home?
A. Yes. Vets on Wheels is dedicated to providing quality Veterinary Care for your pet in the safety and comfort of your pets own home.
Q. Home Visit vs Clinic? I am not sure:
A. Your pet is less likely to hide it's symptoms in the safety and comfort of it's own surroundings. House Call also allows the Vet to examine your pet's environment. This can be vital as your pet's home or backyard may be contributing to, or causing your pet's condition. (Toxic plants, insects, or old lead paint are some examples of factors that can be picked up during a home visit.)
Q. Can you treat my pet at home?
A. Most treatments and minor procedures can be administered at the time of the visit. Full Clinic backup, if required, is available.
Q. Are you a real Veterinary Service?
A. Yes. Dr. Robinson is a qualified Veterinary Surgeon and holds Degrees in Veterinary Medicine & Science from the Ludwig Maximillians University in Munich, Germany and the University of Queensland in St. Lucia Qld, Australia. He has been practicing Veterinary Medicine for over 17 years.
Q. What are the costs?
A. The Charge for a House Call is $66.00 during normal office Hours. This includes consulting the owner and the general clinical examination of his/her pet. Required treatments, procedures and medications are not included in this fee and are charged accordingly.
Q. Do you have a surgery?
A. Full clinic backup is available if necessary providing all aspects of standard veterinary care including hospitalization, anaesthesia, surgery, radiology and dentistry.
Q. Are you an Emergency Only Service?
A. We provide all aspects of Veterinary Care including Routine Vaccinations, Desexings and Microchipping.
Q. Do you give concessions for pensioners?
A. Yes, Old age pensioners receive a discount of $6.00 on the House Visit/Consultation.
Q. Can you provide Medication if you haven't seen my pet before?
A. NO! Your animal needs a SCRIPT before any medication can be dispensed.The law states that S4 drugs can only be dispensed to patients after they have been seen by the Vet. This is the law. There are no exceptions.
Q. Do you give accounts?
A. We require full payment at the time of consultation. EFTPOS and CREDIT CARD facilities are available. Cheques are not accepted.
Q. What are your Hours?
A. Mon. - Fri. 8am to 5 pm and Saturdays from 9am to 12 Noon
Q. Which areas do you cover?
A. We cover all suburbs of Adelaide by appointment and at the same rates. (conditions apply)
Q. Which types of animals do you cater for?
A. We are able to treat all animal species represented in small animal practice on a routine basis.